Timekeeping Specialist & Payroll Accuracy Lead

C&W Services; Augusta (ME); On-site; USD 33,778 - 39,743; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Flexible spending accounts

Retirement savings plans

Paid time off

Job summary

Cushman & Wakefield is seeking a Timekeeping Coordinator to provide centralized timekeeping support for industrial front-line employees and leaders. You will act as a superuser for multiple client accounts, review timecards, run reports, and resolve issues while delivering strong customer service to managers, HR, Payroll, and People Partners.

The role requires 3+ years of administrative/HR/payroll experience, familiarity with timekeeping systems, and the ability to work in a remote hourly

Qualifications

• Associate degree preferred in business, HR, or related field.
• 3+ years in administrative, HR, payroll support, timekeeping, or customer service.
• Timekeeping experience or compliance exposure preferred.
• Experience supporting managers with timecard/payroll questions preferred.
• Experience in high-volume environment with 200+ employees preferred.
• Proficient in MS Office; familiarity with UKG/Kronos, Smartsheet, JD Edwards is a plus.

Responsibilities

• Act as timekeeping system superuser for multiple client accounts.
• Run daily reports to capture payroll-affecting errors.
• Submit regular error reports to field leadership.
• Escalate errors to senior operations leaders.
• Reconcile weekly PTO before payroll close.
• Audit schedules for compliance in the timekeeping system.
• Manage high-volume incoming requests with timely responses.
• Develop relationships with support function owners and field teams.
• Capture process improvements and coordinate scalable solutions.
• Contribute to special projects to improve efficiency and reduce costs.
• Perform other tasks as assigned by leadership.

Skills

Timekeeping systems knowledge

HR/payroll support

Microsoft Office

Customer service

Remote work readiness

Education

Associate degree in business administration or equivalent

Tools

UKG Kronos

Smartsheet

JD Edwards

Job description

Cushman & Wakefield is seeking a Timekeeping Coordinator to provide centralized timekeeping support for industrial front-line employees and leaders. You will act as a superuser for multiple client accounts, review timecards, run reports, and resolve issues while delivering strong customer service to managers, HR, Payroll, and People Partners.

The role requires 3+ years of administrative/HR/payroll experience, familiarity with timekeeping systems, and the ability to work in a remote hourly