Theater Floor Staff: Box Office, Concessions & Ushers

Regal; Virginia; On-site; USD 17,000 - 25,000; Full time

Job summary

Regal is hiring Floor Staff in Virginia to support Box Office, Concession, and Usher duties with a strong emphasis on guest service and compliance. Pay involves hourly roles with schedules that can be variable hour, part-time fixed, part-time regular, or full-time hourly.

Ideal candidates complete the cast certification, handle cash accurately, and promote Regal Crown Club, while ensuring a clean, safe theatre environment and adherence to all policies.

Qualifications

• Completion of cast certification program or progress towards completion.
• Ability to operate POS systems and handle cash accurately.
• Willingness to complete any alcohol service training if applicable.
• Good public speaking and listening skills.

Responsibilities

• Operate Box Office tasks and manage tickets, cash, and the POS system.
• Promote the Regal Crown Club and upsell Premium Viewing options.
• Assist Concession with stock, cash handling, and cleanliness.
• Direct patrons as an Usher and enforce MPAA ratings.
• Maintain theatre cleanliness and support opening/closing duties.

Skills

Customer service

Cash handling

POS operation

Communication

Education

Cast certification program

Job description

Regal is hiring Floor Staff in Virginia to support Box Office, Concession, and Usher duties with a strong emphasis on guest service and compliance. Pay involves hourly roles with schedules that can be variable hour, part-time fixed, part-time regular, or full-time hourly.

Ideal candidates complete the cast certification, handle cash accurately, and promote Regal Crown Club, while ensuring a clean, safe theatre environment and adherence to all policies.