Theatre Floor Staff: Guest Service & Box Office

Regal; Los Angeles (CA); On-site; USD 17,000 - 25,000; Part time

Job summary

Regal is seeking Floor Staff to support Box Office, Concession, and Usher roles. Responsibilities include operating POS systems, handling cash, upselling premium viewing options, and promoting Crown Club rewards.

Staff must maintain attendance, respond to emergencies, clean work areas, and follow dress code. The team may work variable hours in different stations and must represent Regal with professional guest service and adherence to policies.

Qualifications

• Completion of cast certification program as a cast member and as box office cashier.
• Possess good public speaking and listening skills.
• Excellent communication abilities and customer service mindset.

Responsibilities

• Operate Box Office POS system and manage cash accurately.
• Upsell Premium Viewing Experience (3D, RPX, IMAX).
• Promote Regal Crown Club program to guests.
• Enforce MPAA rating system and company policy in ticketing.

Skills

Public speaking

Listening

Communication

Attention to detail

Education

Cast certification program

Job description

Regal is seeking Floor Staff to support Box Office, Concession, and Usher roles. Responsibilities include operating POS systems, handling cash, upselling premium viewing options, and promoting Crown Club rewards.

Staff must maintain attendance, respond to emergencies, clean work areas, and follow dress code. The team may work variable hours in different stations and must represent Regal with professional guest service and adherence to policies.