Seasonal Theater Guest Associate (Box Office/Concessions/Usher)

Regal; Chattanooga (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

Regal is hiring Floor Staff to support Box Office, Concession, or Usher roles. The position pays $14.00 per hour and holidays are required.

Staff are classified by theatre needs as variable hour, part-time fixed, part-time regular or full-time hourly employees with a focus on guest service. Responsibilities include operating POS systems, upselling Premium Viewing Experience, promoting Regal Crown Club, ensuring policy compliance, and maintaining cleanliness and safety across the theatre.

Qualifications

• Must have strong guest-service orientation and communication skills.
• Completion of cast certification program as a cast member and as box office cashier or progress towards completion required.
• Alcohol-related training may be required where applicable.

Responsibilities

• Operate Box Office with POS and handle cash, cards, passes and coupons.
• Upsell Premium Viewing Experience and promote the Regal Crown Club.
• Promote policy compliance and MPAA rating adherence.
• Perform Concession duties including stock inventory and sanitization.
• Tear tickets, direct guests to seats, and conduct in-auditorium checks as Usher.
• Maintain cleanliness and safety across theatres and assist with opening/closing duties.

Skills

Guest service

Cash handling

Multitasking

Communication

Education

Cast certification program

Tools

POS system

Job description

Regal is hiring Floor Staff to support Box Office, Concession, or Usher roles. The position pays $14.00 per hour and holidays are required.

Staff are classified by theatre needs as variable hour, part-time fixed, part-time regular or full-time hourly employees with a focus on guest service. Responsibilities include operating POS systems, upselling Premium Viewing Experience, promoting Regal Crown Club, ensuring policy compliance, and maintaining cleanliness and safety across the theatre.