Seasonal Floor Staff: Concessions, Box Office, Usher

Regal; Rolla (MO); On-site; USD 17,000 - 22,000; Full time

Job summary

Regal is seeking Seasonal Floor Staff to provide exceptional guest service across Box Office, Concession, or Usher roles. Positions vary by theatre needs and availability, with opportunities for upward movement. Staff must model Regal policies, maintain attendance, and comply with dress code.

The role includes responsibilities in concessions, ushering, and general theatre duties, with training on safety and harassment policies. Alcohol-related duties require age verification where applicable.

Qualifications

• Completion of cast certification program as a cast member and box office cashier or progress towards completion required.
• Regal Responsible Beverage Server training may be required where applicable.

Responsibilities

• Operate concession POS system and handle cash, credit cards, and gift cards accurately.
• Promote the Regal Crown Club program.
• Prepare and clean concession equipment and maintain stock.
• Upsell and cross-sell products to guests.
• Ensure compliance with local, state, and federal food safety laws and Breaks policy.
• Read and understand training materials covering topics like harassment and discrimination.
• Direct patrons to auditoriums and manage crowd control as an usher when assigned.
• Inspect bags and packages as applicable and enforce MPAA ratings.
• Perform in-auditorium concession sales when directed; maintain auditorium cleanliness and restrooms.
• Assist with opening and closing duties as assigned by management.

Skills

Public speaking

Listening

Communication

Math calculations

Customer service

Work under pressure

Time management

Decorating interest

Reasoning ability

Teamwork

Education

Cast certification program

Job description

Regal is seeking Seasonal Floor Staff to provide exceptional guest service across Box Office, Concession, or Usher roles. Positions vary by theatre needs and availability, with opportunities for upward movement. Staff must model Regal policies, maintain attendance, and comply with dress code.

The role includes responsibilities in concessions, ushering, and general theatre duties, with training on safety and harassment policies. Alcohol-related duties require age verification where applicable.