Territory Account Manager – Sales & Renewals (VA)

Otis Elevator Co.; Lorton (VA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental, vision coverage

Paid vacation and holidays

Sick leave and wellness programs

Life insurance and disability coverage

Tuition reimbursement

Job summary

Otis Elevator Company in Lorton, VA is seeking an Account Manager to drive territory sales, margin growth, and customer satisfaction within the Lorton area. You will serve as a technical sales consultant, maintaining relationships and renewing maintenance agreements for installed bases.

The role requires 2–4 years in outside sales or related sales experience, strong communication, and a customer‑centric mindset.

Qualifications

• 2–4 years of outside sales experience or related property/HVAC sales.
• Strong written and verbal communication skills.
• Customer-centric with a drive to achieve satisfaction.
• Ability to manage multiple projects in a team environment.
• Proficient with Microsoft software.

Responsibilities

• Prospect, build, and maintain customer relationships; achieve or exceed sales objectives; serve as technical sales consultant to customers in the assigned territory.
• Retain and renew maintenance agreements by improving customer satisfaction via MFA program.
• Manage and nurture account relationships to drive renewals and repair opportunities.
• Conduct sales planners and needs assessments to inform account targeting and expansion within installed base and renewals.
• Assist with customer concern resolution with Operations.
• Partner with branch sales to identify business development opportunities.
• Communicate competitive feedback and market dynamics internally to refine our solution and messaging.
• Use Otis’ sales tools to track opportunities, pipeline, and forecast sales results.
• Manage opportunities in the CRM pipeline and provide accurate forecasting.

Skills

Outside sales

Customer relationships

Technical sales

Sales planning

Education

Bachelor's degree

Tools

CRM software

Microsoft Office

Job description

Otis Elevator Company in Lorton, VA is seeking an Account Manager to drive territory sales, margin growth, and customer satisfaction within the Lorton area. You will serve as a technical sales consultant, maintaining relationships and renewing maintenance agreements for installed bases.

The role requires 2–4 years in outside sales or related sales experience, strong communication, and a customer‑centric mindset.