Strategic Account Manager: Territory Growth & Renewals

Otis SE; Manchester (NH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental, and vision coverage

3 weeks paid vacation + holidays

Life insurance and disability coverage

Tuition reimbursement program

Paid sick leave and wellness programs

Job summary

Otis Elevator Company is seeking a motivated Specialist, Account Manager for the Manchester, NH area. You will cultivate relationships, drive territory sales, and serve as a technical sales consultant to customers.

Responsibilities include maintaining maintenance renewals, expanding installed base, and collaborating with operations to resolve customer concerns. Use CRM tools to forecast and track opportunities while delivering strong customer satisfaction.

Qualifications

• 2–4 years of outside sales experience or related property management/HVAC sales.
• Strong written and verbal communication to build relationships with customers.
• Self-motivated and able to manage multiple projects simultaneously.
• Very comfortable in a technical environment using Microsoft tools.

Responsibilities

• Prospect, build, and maintain customer relationships in the Manchester, NH territory.
• Achieve or exceed sales objectives and drive margin growth.
• Serve as a technical sales consultant to customers in the territory.
• Retain and renew maintenance agreements to improve customer satisfaction.
• Manage account relationships to drive renewals and repair opportunities.
• Conduct sales planning and needs assessments to inform target expansion and renewals.
• Collaborate with Operations and branch sales teams to identify opportunities.
• Provide competitive feedback to help refine Otis solutions and messages.
• Use Otis sales tools to track opportunities, pipeline, and forecast results.
• Maintain CRM data and forecast accuracy.

Skills

Outside sales

Customer relationships

Communication skills

Team orientation

Time management

Education

Bachelor's degree or equivalent work experience

Tools

CRM software

Microsoft Office

Job description

Otis Elevator Company is seeking a motivated Specialist, Account Manager for the Manchester, NH area. You will cultivate relationships, drive territory sales, and serve as a technical sales consultant to customers.

Responsibilities include maintaining maintenance renewals, expanding installed base, and collaborating with operations to resolve customer concerns. Use CRM tools to forecast and track opportunities while delivering strong customer satisfaction.