Territory Account Manager: Growth, Renewals & Solutions

Otis SE; Chesapeake, Virginia Beach (VA, VA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

401(k) plan with company match

Medical, prescription, dental, vision

Three weeks paid vacation

Paid holidays

Paid sick leave

Life insurance

Disability coverage

Voluntary insurance options

Birth/adoption & parental leave

Tuition reimbursement

Spot performance bonus opportunities

Intensive training & knowledge sharing

Job summary

Otis Elevator Company is seeking an Account Manager to drive territory sales and margin growth in the Virginia Beach, Norfolk, and Hampton region. You will build strong customer relationships, serve as a technical sales consultant, and help renew maintenance agreements.

The role requires 2–4 years in outside sales or related HVAC/property management experience, with excellent communication and a customer-centric mindset.

Qualifications

• 2-4 years of outside sales or relevant experience in property management or HVAC sales.
• Strong written and verbal communication skills.
• Customer-centric with a strong desire to achieve customer satisfaction.
• Self-motivated with ability to manage many simultaneous projects and responsibilities.
• Very comfortable in a technical environment using Microsoft-based software.
• Strong leadership, goal orientation, and time management & organizational skills.
• Bachelor’s degree or equivalent work experience.

Responsibilities

• Prospect, build, and maintain customer relationships; achieve or exceed sales objectives; serve as technical sales consultant in the territory.
• Responsible for both territory sales and margin growth.
• Retain and renew maintenance agreements by improving customer satisfaction via MFA program.
• Manage and nurture account relationships to drive renewals and repair opportunities.
• Conduct sales planners and needs assessments to inform targeting within existing base and renewals.
• Communicate competitive feedback and market dynamics internally to refine messaging and solutions.
• Use Otis' sales tools to track opportunities, pipeline, and forecast sales results.
• Manage opportunities in the CRM pipeline and provide accurate forecasting.

Skills

Outside sales

Territory management

Customer relations

Communication skills

Self-motivated

Time management

Technical sales

Microsoft Office familiarity

Education

Bachelor’s degree or equivalent

Tools

CRM software

Microsoft Office

Job description

Otis Elevator Company is seeking an Account Manager to drive territory sales and margin growth in the Virginia Beach, Norfolk, and Hampton region. You will build strong customer relationships, serve as a technical sales consultant, and help renew maintenance agreements.

The role requires 2–4 years in outside sales or related HVAC/property management experience, with excellent communication and a customer-centric mindset.