Territory Account Manager - Sales & Renewal Specialist

Otis SE; Monrovia (CA); Hybrid; USD 80,000 - 104,000; Full time

Job summary

Otis Elevator Company in California is seeking a Sales Generalist to drive territory sales, margin growth, and customer satisfaction across maintenance, repair, and modernization. You will prospect, build, and maintain relationships with customers in the Monrovia area while partnering with service teams.

The role demands a bachelor’s degree or equivalent, strong written and verbal communication, customer-centric attitude, and comfort with Microsoft-based software.

Qualifications

• Bachelor’s degree or equivalent work experience required.
• Strong written and verbal communication skills for internal/external stakeholders.
• Customer centric with a drive to achieve satisfaction.
• Self-motivated and able to manage multiple projects concurrently.
• Comfort in a technical environment using Microsoft-based software.
• 5+ years outside sales experience preferred.

Responsibilities

• Prospect, build, and maintain customer relationships; achieve or exceed sales objectives.
• Serve as technical sales consultant to customers in the territory.
• Retain and renew maintenance agreements; drive renewals and repairs.
• Manage opportunities in CRM; provide accurate forecasting.
• Collaborate with branch sales team to identify business development opportunities.
• Communicate competitive feedback and market dynamics to improve solutions.

Skills

Outside sales

Customer relationships

CRM tools

Communication skills

Microsoft Office

Education

Bachelor’s degree or equivalent

Tools

CRM software

Microsoft Office

Job description

Otis Elevator Company in California is seeking a Sales Generalist to drive territory sales, margin growth, and customer satisfaction across maintenance, repair, and modernization. You will prospect, build, and maintain relationships with customers in the Monrovia area while partnering with service teams.

The role demands a bachelor’s degree or equivalent, strong written and verbal communication, customer-centric attitude, and comfort with Microsoft-based software.