Territory Account Manager — Growth & Retention (Charlotte)

Otis SE; Charlotte (NC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k) plan with company match

Medical, dental, vision coverage

Paid vacation and holidays

Life insurance and disability coverage

Tuition reimbursement

Job summary

Otis Elevator Company is hiring a Sr. Associate, Account Manager to drive territory sales and margin growth in the Charlotte, NC area. You will cultivate relationships with customers, renew maintenance agreements, and participate in account targeting for expansion within the installed base.

Strong communication and teamwork are essential. The role requires 2–4 years in outside sales or related HVAC/property management experience, a Bachelor's degree, and comfort with a technical environment.

Qualifications

• 2-4 years of outside sales or relevant property management/HVAC sales experience.
• Strong written and verbal communication to build internal/external relationships.
• Customer-centric approach focused on delivering satisfaction and value.

Responsibilities

• Prospect, build, and maintain customer relationships; meet or exceed sales objectives.
• Manage territory sales and margin growth.
• Renew maintenance agreements and improve customer satisfaction.
• Nurture account relationships to drive renewals and repair opportunities.

Skills

Outside sales experience

Communication skills

Customer-centric

Self-motivated

Technical environment familiarity

Leadership

Time management

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Job description

Otis Elevator Company is hiring a Sr. Associate, Account Manager to drive territory sales and margin growth in the Charlotte, NC area. You will cultivate relationships with customers, renew maintenance agreements, and participate in account targeting for expansion within the installed base.

Strong communication and teamwork are essential. The role requires 2–4 years in outside sales or related HVAC/property management experience, a Bachelor's degree, and comfort with a technical environment.