Territory Account Manager — Technical Sales & Renewals

Otis Worldwide Corporation; Lorton (VA); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental, vision

Paid vacation

Life insurance

Tuition reimbursement

Job summary

Otis Elevator Company in Lorton, VA is seeking a highly motivated Account Manager to drive territory sales, margins, and customer satisfaction. You will prospect, build relationships, and act as a technical sales consultant to customers in the assigned territory.

The ideal candidate has 2–4 years of outside sales, strong communication, and the ability to manage multiple projects in a fast-paced environment. Bachelor’s degree or equivalent work experience is required.

Qualifications

• Preferred qualifications include 2-4 years of experience in outside sales, or relevant experience in property management or HVAC sales.
• Candidate must demonstrate strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers.
• Candidate must be customer centric with a strong desire to achieve customer satisfaction.
• Need to be self-motivated and able to manage many simultaneous projects and responsibilities.
• Strong leadership skills, goal-orientated, and self-motivated with strong time management and organizational skills.

Responsibilities

• Prospect, build, and maintain customer relationships; achieve or exceed sales objectives; serve as technical sales consultant to customers in the assigned territory.
• Retain and renew current maintenance agreements by improving customer satisfaction via MFA program.
• Manage and nurture account relationships to drive renewals and repair opportunity.
• Conduct sales planners and needs assessment to inform account targeting efforts, including expansion within existing installed base and renewal efforts.
• Assist with customer concern resolution along with Operations.
• Partner with branch business development sales team to identify business development opportunities.
• Actively communicate competitive feedback and market dynamics internally to help further improve solution set and refine message.
• Use Otis’ sales tools to effectively track opportunities, pipeline, and forecast sales results.
• Manage opportunities in the CRM pipeline and provide accurate forecasting.

Education

Bachelor’s degree or equivalent work experience

Job description

Otis Elevator Company in Lorton, VA is seeking a highly motivated Account Manager to drive territory sales, margins, and customer satisfaction. You will prospect, build relationships, and act as a technical sales consultant to customers in the assigned territory.

The ideal candidate has 2–4 years of outside sales, strong communication, and the ability to manage multiple projects in a fast-paced environment. Bachelor’s degree or equivalent work experience is required.