Territory Account Manager - Elevator & Services

Otis Elevator Co.; Essex Junction (VT); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental, vision coverage

Paid vacation and holidays

Sick leave and wellness programs

Life insurance and disability coverage

Tuition reimbursement

Job summary

Otis Elevator Company seeks a Sr. Associate, Account Manager to drive territory sales, margin growth, and customer satisfaction in the Essex Junction, VT area.

You will cultivate relationships, renew maintenance agreements, and pursue renewal and repair opportunities in a dynamic, team-focused environment. The role emphasizes technical sales consultation, pipeline forecasting in CRM, and collaboration with the branch business development team to identify new opportunities.

Qualifications

• Outside sales experience requested or relevant property management/HVAC sales background.
• Strong written and verbal communication skills with internal and external customers.
• Customer-centric mindset with ability to manage multiple projects.
• Comfortable in a technical environment using Microsoft-based software.

Responsibilities

• Prospect, build, and maintain customer relationships; achieve or exceed sales objectives; serve as technical sales consultant to customers in the assigned territory.
• Retain and renew current maintenance agreements by improving customer satisfaction via MFA program.
• Manage and nurture account relationships to drive renewals and repair opportunities.
• Conduct sales planners and needs assessments to inform target efforts in expansion and renewals.
• Assist with customer concern resolution alongside Operations.

Job description

Otis Elevator Company seeks a Sr. Associate, Account Manager to drive territory sales, margin growth, and customer satisfaction in the Essex Junction, VT area.

You will cultivate relationships, renew maintenance agreements, and pursue renewal and repair opportunities in a dynamic, team-focused environment. The role emphasizes technical sales consultation, pipeline forecasting in CRM, and collaboration with the branch business development team to identify new opportunities.