Telehealth Optometric Assistant — Part-Time, Remote-Friendly

Visionworks; Cape Girardeau (MO); On-site; USD 19,000 - 21,000; Part time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

And more!

Job summary

Visionworks is seeking an Onsite Telehealth Specialist/Optometric Assistant to be the face of patient care in our store. You will assist remote eye exams, manage patient records, and bridge the gap between physicians and sales staff while ensuring a smooth patient journey.

The role combines preliminary testing, eye health knowledge, and customer service, with responsibilities ranging from exam lane maintenance to phone support. This part-time position offers benefits and growth opportunities.

Qualifications

• Related customer or patient experience preferred, but not necessary.

Responsibilities

• Personally assist remote eye exam processes and act as liaison between patients and Telemedicine Remote Physicians
• Maintain complete and accurate patient records before conducing preliminary testing
• Introduce patient to OD and provide OD with important patient information
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs.

Skills

Customer service

Education

HS diploma

Job description

Visionworks is seeking an Onsite Telehealth Specialist/Optometric Assistant to be the face of patient care in our store. You will assist remote eye exams, manage patient records, and bridge the gap between physicians and sales staff while ensuring a smooth patient journey.

The role combines preliminary testing, eye health knowledge, and customer service, with responsibilities ranging from exam lane maintenance to phone support. This part-time position offers benefits and growth opportunities.