Onsite Telehealth Optometric Assistant — Patient Care

Visionworks; Arbutus (MD); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401(k) Savings Plan

Paid Time Off

Milestone Anniversary Awards

Medical & Dental for Full Timers

Job summary

Visionworks is seeking a personable Onsite Telehealth Specialist/Optometric Assistant to serve as the frontline for patients during Telemed remote eye exams. The role combines patient care, basic testing, and coordination with Telemedicine physicians to guide patients from exam to eyewear purchases.

Responsibilities include handling remote exam processes, maintaining patient records, and supporting store operations.

Qualifications

• Related customer or patient experience preferred, but not necessary.
• HS diploma, GED or equivalent related job experience

Responsibilities

• personally assist remote eye exam processes and act as liaison between patients and Telemedicine Remote Physicians
• Maintain complete and accurate patient records before conducing preliminary testing
• Introduce patient to OD and provide OD with important patient information
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs.

Skills

Customer experience

Education

HS diploma / GED or equivalent

Job description

Visionworks is seeking a personable Onsite Telehealth Specialist/Optometric Assistant to serve as the frontline for patients during Telemed remote eye exams. The role combines patient care, basic testing, and coordination with Telemedicine physicians to guide patients from exam to eyewear purchases.

Responsibilities include handling remote exam processes, maintaining patient records, and supporting store operations.