Telehealth Optometric Assistant - Part-Time

Visionworks of America; Mankato (MN); On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

And more!

Job summary

Visionworks is seeking an onsite Telehealth Specialist/Optometric Assistant to be the heart of our patient care. You will guide patients through remote eye exams, assist with preliminary testing, and help educate patients on eyewear options with a friendly, human approach.

This part-time role emphasizes caring service, coordination with Telemedicine Physicians, and a smooth transition from exam to sales, with competitive benefits offered.

Qualifications

• Related customer or patient experience preferred, but not necessary.
• HS diploma, GED or equivalent related job experience.

Responsibilities

• Assist remote eye exam processes and liaise between patients and Telemedicine Remote Physicians.
• Maintain complete and accurate patient records before conducting preliminary testing.
• Introduce patient to OD and provide OD with important patient information.
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs.
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs.

Skills

Customer service

Communication

Patient focus

Education

HS diploma or GED

Job description

Visionworks is seeking an onsite Telehealth Specialist/Optometric Assistant to be the heart of our patient care. You will guide patients through remote eye exams, assist with preliminary testing, and help educate patients on eyewear options with a friendly, human approach.

This part-time role emphasizes caring service, coordination with Telemedicine Physicians, and a smooth transition from exam to sales, with competitive benefits offered.