Remote Optometric Assistant - Telehealth (Part-Time)

Visionworks; Columbia (MD); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

Job summary

Visionworks is seeking a friendly, engaging Onsite Telehealth Specialist (TS)/Optometric Assistant to guide patients through remote eye exams and the full Visionworks journey. You’ll be the face of the brand, combining eye health knowledge with a warm, human touch to help customers see and look their best.

In this part-time role, you’ll assist with remote eye exam processes, maintain accurate patient records, support the OD, and help educate patients on products and services while ensuring a

Qualifications

• HS diploma, GED, or equivalent related job experience.
• Related customer or patient experience preferred.

Responsibilities

• Personally assist remote eye exam processes and liaise between patients and Telemedicine Remote Physicians.
• Maintain complete and accurate patient records before conducting preliminary testing.
• Introduce patient to OD and provide OD with important patient information.
• Transition patient from doctor to sales floor and educate on products and services.
• Support store exam lane maintenance and patient experience goals including restocking and answering phones.

Skills

Customer service

Patient care

Education

HS diploma / GED

Job description

Visionworks is seeking a friendly, engaging Onsite Telehealth Specialist (TS)/Optometric Assistant to guide patients through remote eye exams and the full Visionworks journey. You’ll be the face of the brand, combining eye health knowledge with a warm, human touch to help customers see and look their best.

In this part-time role, you’ll assist with remote eye exam processes, maintain accurate patient records, support the OD, and help educate patients on products and services while ensuring a