Telehealth Vision Specialist (Part-Time)

VisionWorks; Upper Marlboro (MD); On-site; USD 21,000 - 24,000; Part time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

Job summary

Visionworks is seeking a personable Onsite Telehealth Specialist (Optometric Assistant) to guide patients through remote eye exams and the full Visionworks experience. You will liaise with Telemedicine physicians, maintain accurate records, and help transition patients from exam to sales with product recommendations.

The role emphasizes a friendly, human, and bold approach to eye care, with part-time hours and competitive benefits. Prior patient-facing work is a plus.

Qualifications

• Related customer or patient experience preferred, but not necessary.
• HS diploma, GED or equivalent related job experience

Responsibilities

• Personally assist remote eye exam processes and act as liaison between patients and Telemedicine Remote Physicians
• Maintain complete and accurate patient records before conducing preliminary testing
• Introduce patient to OD and provide OD with important patient information
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs

Skills

Customer service

Communication

Phone etiquette

Eye care knowledge

Education

HS diploma

GED

Job description

Visionworks is seeking a personable Onsite Telehealth Specialist (Optometric Assistant) to guide patients through remote eye exams and the full Visionworks experience. You will liaise with Telemedicine physicians, maintain accurate records, and help transition patients from exam to sales with product recommendations.

The role emphasizes a friendly, human, and bold approach to eye care, with part-time hours and competitive benefits. Prior patient-facing work is a plus.