Telehealth Optometric Assistant - Remote Vision Care

VisionWorks; Arbutus (MD); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401(k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

Job summary

Visionworks is seeking a Part-Time Onsite Telehealth Specialist/Optometric Assistant to guide patients through remote eye exams and connect them with Telemedicine physicians. You’ll ensure accurate records and smooth transitions from exam to sales, helping customers choose eyewear and care plans.

The role emphasizes friendly patient interaction, eye health knowledge, and operation support across the store, with opportunities for growth and benefits for part-time staff.

Qualifications

• Customer or patient experience preferred, but not required.
• HS diploma, GED or equivalent related job experience.

Responsibilities

• Personally assist remote eye exam processes and act as liaison between patients and Telemedicine Remote Physicians
• Maintain complete and accurate patient records before conducing preliminary testing
• Introduce patient to OD and provide OD with important patient information
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs.

Skills

Customer service

Education

HS diploma or GED

Job description

Visionworks is seeking a Part-Time Onsite Telehealth Specialist/Optometric Assistant to guide patients through remote eye exams and connect them with Telemedicine physicians. You’ll ensure accurate records and smooth transitions from exam to sales, helping customers choose eyewear and care plans.

The role emphasizes friendly patient interaction, eye health knowledge, and operation support across the store, with opportunities for growth and benefits for part-time staff.