Tech-Savvy Administrative Assistant

Talentify; Racine (WI); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k)

Life Insurance

Disability

HSA

Transportation

EAP

PTO

Job summary

Aston Carter is seeking an Administrative Assistant for a fully onsite contract-to-hire role in Racine, WI. You will provide administrative support, customer service, and assist with software maintenance on laptops, order processing, and reporting.

Ideal candidates will have strong Excel and Microsoft Office skills, excellent communication, and the ability to work with a team in a professional office. This position offers benefits for temporary staff and potential longer-term employment.

Qualifications

• Experience providing administrative support including filing, data entry, and calendar management.
• Strong organizational skills and attention to detail with ability to manage multiple tasks.
• Customer service oriented with experience interacting with clients in person, by phone, and by email.
• Ability to explain technical information clearly to non-technical users and document issues accurately.

Responsibilities

• Respond to requests via phone and email, explaining solutions clearly in technical and non-technical terms.
• Provide excellent customer service in person, by phone, and via email to clients and colleagues.
• Maintain software on laptops, perform routine maintenance and basic troubleshooting.
• Ensure work is completed within service levels and department guidelines.
• Explain and document technical issues clearly for clients and internal stakeholders.
• Assist with order processing, records maintenance, shipping, and billing activities.
• Create, process, and format reports, memos, letters, and other communications.
• Perform general administrative tasks such as filing, data entry, calendar management, and email management.
• Handle inbound calls and customer inquiries in a professional, service-oriented manner.
• Learn critical functions and provide reliable backup support.
• Collaborate with colleagues to support smooth office operations.

Skills

Administrative support

Customer service

Microsoft Office

Excel

Calendar management

Data entry

Email management

Phone support

Troubleshooting

Tools

Microsoft Outlook

Office Suite

Job description

Aston Carter is seeking an Administrative Assistant for a fully onsite contract-to-hire role in Racine, WI. You will provide administrative support, customer service, and assist with software maintenance on laptops, order processing, and reporting.

Ideal candidates will have strong Excel and Microsoft Office skills, excellent communication, and the ability to work with a team in a professional office. This position offers benefits for temporary staff and potential longer-term employment.