Tax-Season Client Service Concierge

H&R Block, Inc.; Piedmont (SC); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect customers with the right tax professionals.

You will contribute to a welcoming office environment and help ensure smooth daily operations across the team. The role emphasizes fast-paced service, multitasking, and strong organizational skills, with emphasis on in-person and phone support in a franchise office.

Qualifications

• Experience in a fast-paced environment.
• Prior customer service experience.
• Ability to multitask effectively.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office applications.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as they would like to be scheduled.
• Help ensure all client needs are met during service in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Fast-paced environment

Customer service experience

Multitasking

Time management & organization

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect customers with the right tax professionals.

You will contribute to a welcoming office environment and help ensure smooth daily operations across the team. The role emphasizes fast-paced service, multitasking, and strong organizational skills, with emphasis on in-person and phone support in a franchise office.