Seasonal Client Service Concierge

H&R Block, Inc.; Henryetta (OK); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional. This role emphasizes strong customer service and multitasking in a fast-paced environment.

Flexibility in scheduling and location is valued, with opportunities across multiple offices. You will contribute to a welcoming client experience and support the team with daily operations.

Qualifications

• High school diploma or equivalent is required.
• Experience in customer service is preferred.
• Able to work flexible schedules and multiple locations.

Responsibilities

• Answer phones and greet clients in a friendly, professional manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients according to their preferences.
• Help ensure all client needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organize resources with the team.
• Perform other duties as assigned.

Skills

Multitasking

Microsoft Office

Customer service

Phone etiquette

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional. This role emphasizes strong customer service and multitasking in a fast-paced environment.

Flexibility in scheduling and location is valued, with opportunities across multiple offices. You will contribute to a welcoming client experience and support the team with daily operations.