Tax Office Receptionist & Client Services

H&R Block, Inc.

Findlay (OH)

On-site

USD 19,000 - 23,000

Part time

2 days ago

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Benefits offered by this job

Competitive pay

Comprehensive benefits

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients. This in-person role involves managing scheduling, supporting daily office operations, and collaborating with tax professionals.

Training is provided, and this position can lead to tax preparation or leadership opportunities. The role is in-person and requires evening/weekend availability during tax season, with a focus on delivering a professional client

Qualifications

Experience in a fast-paced, client-centric environment is required.
Strong interpersonal and communication skills for client service.
Ability to multitask and manage priorities throughout the day.
Organizational skills with attention to detail and follow-through.
Comfort using basic computer programs and scheduling tools.
Availability to work evenings and weekends during tax season.

Responsibilities

Greet clients and create a welcoming first impression as the face of the office.
Answer calls, schedule appointments, and match clients with the right tax professional.
Handle client check-in and intake, including document scanning and organization.
Maintain office organization and cleanliness for a professional experience.
Collaborate with tax professionals to ensure smooth daily operations.
Handle sensitive client information with confidentiality and care.