Seasonal Tax Office Receptionist

H&R Block, Inc.; Leechburg (Armstrong County); On-site; USD 21,000 - 28,000; Full time

Job summary

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage check-ins, schedule appointments, and support daily operations with a team of tax professionals.

This in-person role offers opportunities for growth into tax preparation or office leadership. Ideal candidates will have strong communication, multitasking, and organizational skills, with availability to work evenings and weekends during tax season.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills with the ability to collaborate.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams and scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Client service

Interpersonal communication

Multitasking

Organizational skills

Team collaboration

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage check-ins, schedule appointments, and support daily operations with a team of tax professionals.

This in-person role offers opportunities for growth into tax preparation or office leadership. Ideal candidates will have strong communication, multitasking, and organizational skills, with availability to work evenings and weekends during tax season.