Tax Office Receptionist & Client Concierge

H&R Block, Inc.; Ankeny (IA); Vor Ort; USD 17.000 - 25.000; Teilzeit

Zusammenfassung

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. This in-person role involves greeting clients, scheduling, check-in, and supporting daily operations with a team of tax professionals.

The position requires availability for evenings and weekends during tax season and a professional, confidential approach to handling client information. Join a collaborative office environment and gain exposure to tax preparation and leadership

Qualifikationen

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to serve clients professionally.
• Ability to multitask and manage priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling systems.
• Availability to work evenings and weekends during tax season.

Aufgaben

• Greet clients warmly and create a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including scanning documents.
• Maintain office organization and cleanliness for a professional experience.
• Collaborate with tax professionals and team members to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Kenntnisse

Customer service

Multitasking

Communication

Team collaboration

Attention to detail

Ausbildung

High school diploma or GED

Tools

Microsoft Office

Teams

Scheduling systems

Jobbeschreibung

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. This in-person role involves greeting clients, scheduling, check-in, and supporting daily operations with a team of tax professionals.

The position requires availability for evenings and weekends during tax season and a professional, confidential approach to handling client information. Join a collaborative office environment and gain exposure to tax preparation and leadership