Seasonal Client Service & Receptionist

H&R Block, Inc.

Milford (CT)

On-site

USD 21,000 - 30,000

Full time

2 days ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

H&R Block, Inc. is seeking a Client Service Professional / Receptionist to be the welcoming first impression for clients. You will manage scheduling, support daily office operations, and collaborate with tax professionals in a hands-on, in-person environment.

This seasonal role offers opportunities to grow into tax preparation or office leadership, with training provided. Evening and weekend availability during tax season is expected, and confidentiality is essential when handling client

Qualifications

Experience in fast-paced client-facing roles.
Strong interpersonal and communication skills.
Ability to multitask and manage priorities throughout the day.
Detail-oriented with follow-through.
Comfort using basic computer programs and scheduling tools.

Responsibilities

Greet clients warmly and create a welcoming, professional first impression as the face of the office.
Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
Manage client check-in and intake processes, including scanning and organizing documents.
Maintain office organization and cleanliness to support a smooth, professional client experience.
Collaborate with tax professionals and team members to ensure seamless daily operations.
Handle sensitive client information with confidentiality, discretion, and care.