Tax Office Receptionist & Client Concierge

H&R Block, Inc.; Enterprise (AL); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. This in-person role involves greeting clients, scheduling, and supporting daily operations with tax professionals.

You will manage check-ins, assist with document intake, and help maintain a professional office environment. Training is provided; growth into tax prep or leadership is possible based on performance.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Organizational skills with attention to detail.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer phones, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including document scanning and organization.
• Maintain clean, organized office to support a professional experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle confidential client information with care.

Skills

Client service

Interpersonal communication

Multitasking

Office basics

Education

High school diploma/GED

Tools

Microsoft Office

Scheduling systems

Teams

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. This in-person role involves greeting clients, scheduling, and supporting daily operations with tax professionals.

You will manage check-ins, assist with document intake, and help maintain a professional office environment. Training is provided; growth into tax prep or leadership is possible based on performance.