Client Service Pro & Receptionist (Tax Season)

H&R Block, Inc.; Glen Ellyn (IL); On-site; USD 21,000 - 37,000; Full time

Job summary

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for every client. You’ll manage client scheduling, support daily office operations, and work alongside a team of tax professionals.

This in-person role offers training and can lead to tax preparation or office leadership, with availability to work evenings and weekends during tax season.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills with clients and team.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Be the welcoming first impression for clients.
• Manage client scheduling.
• Support daily office operations.
• Collaborate with tax professionals.

Skills

Customer service

Interpersonal skills

Multitasking

Organizational skills

Computer skills

Evenings/weekends availability

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for every client. You’ll manage client scheduling, support daily office operations, and work alongside a team of tax professionals.

This in-person role offers training and can lead to tax preparation or office leadership, with availability to work evenings and weekends during tax season.