Client-Facing Receptionist | Tax Office

H&R Block, Inc.; Independence (KS); Vor Ort; USD 17.000 - 22.000; Vollzeit

Zusammenfassung

H&R Block is seeking aseasonal Client Service Professional / Receptionist to be the welcoming first impression for clients. This in-person role involves greeting clients, scheduling, check-in, and supporting daily office operations alongside tax professionals.

The role offers opportunities to learn tax preparation and leadership pathways, with emphasis on confidentiality, teamwork, and professional client service during tax season.

Qualifikationen

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for team collaboration and client service.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs (Microsoft Office, Teams) and scheduling systems.
• Availability to work evenings and weekends during tax season.

Aufgaben

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Kenntnisse

Fast-paced

Client-centric

Interpersonal skills

Multitasking

Organizational skills

Microsoft Office

Scheduling systems

Evenings/weekends availability

Ausbildung

High school diploma/GED

Tools

Scheduling systems

Microsoft Teams

Jobbeschreibung

H&R Block is seeking aseasonal Client Service Professional / Receptionist to be the welcoming first impression for clients. This in-person role involves greeting clients, scheduling, check-in, and supporting daily office operations alongside tax professionals.

The role offers opportunities to learn tax preparation and leadership pathways, with emphasis on confidentiality, teamwork, and professional client service during tax season.