Tax Office Client Concierge & Receptionist

H&R Block, Inc.

Elk Grove (CA)

On-site

USD 23,000 - 37,000

Full time

2 days ago

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Benefits offered by this job

Competitive pay

Comprehensive benefits

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Job summary

H&R Block, Inc. is seeking a friendly Client Service Professional / Receptionist to be the welcoming face of the office. This in-person role handles client check-ins, scheduling, and document intake, supporting a team of tax professionals during peak season.

The candidate should excel in a fast-paced, client-focused environment, with strong communication and organizational skills. Evening and weekend availability is required during tax season, and prior experience in customer service or office

Qualifications

Experience in a fast-paced, client-facing environment.
Strong communication and teamwork to serve clients professionally.
Ability to multitask and manage competing priorities.
Organized and detail-oriented with follow-through.
Comfort using basic computer programs and scheduling tools.
Availability to work evenings and weekends during tax season.

Responsibilities

Greet clients warmly and present a professional first impression.
Answer calls, schedule appointments, and route clients to the right tax professional.
Manage client check-in and intake, including document scanning and organizing.
Maintain a clean, organized front desk and office area.
Collaborate with tax professionals to support daily operations.
Handle sensitive client information with confidentiality and care.