Tax Office Concierge & Front Desk Pro

H&R Block, Inc.; Berryville (AR); Vor Ort; USD 17.000 - 22.000; Teilzeit

Zusammenfassung

H&R Block, Inc. is seeking aseasonal Client Service Professional / Receptionist to be the welcoming first impression for every client and support daily office operations. This in-person role involves greeting clients, handling check-ins, scheduling, and coordinating with the tax team.

The position offers opportunities to learn tax preparation and advance toward office leadership, with availability required for evenings and weekends during tax season.

Qualifikationen

• Experience working in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills, with the ability to collaborate effectively with team members and serve clients professionally
• Ability to multitask and manage competing priorities throughout the day
• Organizational skills with attention to detail and follow-through
• Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams and scheduling systems)
• Availability to work evenings and weekends during tax season

Aufgaben

• Greet clients warmly and create a welcoming, professional first impression as the face of the office
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs
• Manage client check-in and intake processes, including scanning and organizing documents
• Maintain office organization and cleanliness to support a smooth, professional client experience
• Collaborate with tax professionals and team members to ensure seamless daily operations
• Handle sensitive client information with confidentiality, discretion, and care

Kenntnisse

Client-centric mindset

Interpersonal communication

Multitasking

Organizational skills

Computer basics

Ausbildung

High School Diploma

Tools

Microsoft Office

Teams

Scheduling systems

Jobbeschreibung

H&R Block, Inc. is seeking aseasonal Client Service Professional / Receptionist to be the welcoming first impression for every client and support daily office operations. This in-person role involves greeting clients, handling check-ins, scheduling, and coordinating with the tax team.

The position offers opportunities to learn tax preparation and advance toward office leadership, with availability required for evenings and weekends during tax season.