Surgical Scheduling Specialist – Patient-Focused

Summit Health; Berkeley Heights (NJ); On-site; USD 27,000 - 34,000; Full time

Job summary

Summit Health is seeking a friendly, patient-centered front desk associate to greet patients, schedule appointments, and coordinate admissions. You will manage charts, request medical records, and support the care team with accurate data entry while maintaining confidentiality.

Strong English communication, interpersonal skills, and experience with EHR and practice management systems are essential. Prioritizing patient service and teamwork is expected in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• Associate degree preferred.
• Heartsaver within 30 days of hire.
• PSR and office experience preferred.
• Ability to communicate in English, both orally and in writing.
• Excellent interpersonal and customer service skills.
• Accurate computer data entry skills.
• Ability to organize and perform multiple tasks.

Responsibilities

• Greet patients and families; schedule appointments and admissions.
• Answer calls promptly and direct to the appropriate person.
• Prepare charts for new patients and ensure forms are complete.
• Request and forward medical records as needed for visits.
• Maintain scheduling system and office supplies.
• Protect patient privacy and maintain confidentiality.

Skills

Customer service

Interpersonal skills

English communication

Data entry

Education

High School diploma

Associate degree preferred

Heartsaver within 30 days

PSR experience preferred

Office experience preferred

English proficiency

Tools

EHR software

Practice management system

Departmental/Ancillary systems

Job description

Summit Health is seeking a friendly, patient-centered front desk associate to greet patients, schedule appointments, and coordinate admissions. You will manage charts, request medical records, and support the care team with accurate data entry while maintaining confidentiality.

Strong English communication, interpersonal skills, and experience with EHR and practice management systems are essential. Prioritizing patient service and teamwork is expected in a fast-paced environment.