Patient Service Specialist

Summit Health Management; Warren Township (NJ); On-site; USD 25,000 - 30,000; Part time

Job summary

Summit Health Management is seeking a patient-focused Front Desk/PSR to greet visitors, manage registrations, and support billing and scheduling across satellite offices. This role emphasizes accurate data entry, timely communications, and excellent customer service within a busy medical office environment.

Ideal candidates have a High School diploma or GED, with associate degree preferred, and experience with EHR systems.

Qualifications

• High School Graduate or GED required.
• Associate Degree preferred.
• Ability to communicate in English, both orally and in writing.
• Must have excellent customer service skills.

Responsibilities

• Greets visitors, patients, and families in a friendly, professional manner and directs them appropriately.
• Maintains efficient patient flow through registration and provides excellent service.
• Answers phones promptly and routes calls; takes accurate messages.
• Notifies patients of delays and assists with comfort.
• Processes self-pay and other payments; reconciles daily deposits and billing slips.
• Scans insurance cards, verifies insurance, and updates patient accounts.
• Schedules appointments per guidelines and confirms future visits.
• Handles referrals and pre-authorizations; enters information into systems.

Skills

Customer service

Communication skills

English proficiency

Multitasking

Education

High School diploma or GED

Associate degree preferred

Tools

EHR

Practice Management System

Job description

Summit Health Management is seeking a patient-focused Front Desk/PSR to greet visitors, manage registrations, and support billing and scheduling across satellite offices. This role emphasizes accurate data entry, timely communications, and excellent customer service within a busy medical office environment.

Ideal candidates have a High School diploma or GED, with associate degree preferred, and experience with EHR systems.