Patient Access & Scheduling Specialist

Summit Health Management; City of Rye (NY); On-site; USD 25,000 - 30,000; Full time

Job summary

Summit Health Management in Rye, NY is seeking a friendly front desk receptionist to greet patients, schedule appointments, answer calls, and prepare charts for visits. You will maintain patient information with accuracy and ensure smooth office operations in a fast-paced multispecialty setting.

Ideal candidates have a high school diploma or GED, office experience, and familiarity with EHR systems. Strong communication and customer service skills are essential for success in this role.

Qualifications

• High school diploma or GED required.
• Experience with medical office and terminology preferred.
• Strong communication and customer service skills required.
• Ability to organize and multitask in a fast-paced environment.
• Proficiency in basic computer applications and EHR software.

Responsibilities

• Greet patients and families and schedule appointments.
• Answer calls promptly and route to appropriate staff.
• Prepare charts for new patients and maintain confidential records.
• Enter patient information accurately and update records.
• Coordinate referrals, tests, and hospital admissions as ordered by physicians.
• Maintain scheduling system and communicate changes to staff as needed.
• Protect patient privacy and comply with HIPAA guidelines.

Skills

Customer service

Clear English communication

Data entry

Interpersonal skills

Multitasking

Education

High School Graduate or GED

Associate Degree preferred

Heartsaver within 30 days of hire

Previous PSR experience preferred

Previous office experience preferred

Knowledge of medical office and terminology preferred

Basic proficiency in computer use required

Experience with EHR, Practice Management System and Departmental/Ancillary Systems preferred

Tools

EHR systems

Practice Management System

Job description

Summit Health Management in Rye, NY is seeking a friendly front desk receptionist to greet patients, schedule appointments, answer calls, and prepare charts for visits. You will maintain patient information with accuracy and ensure smooth office operations in a fast-paced multispecialty setting.

Ideal candidates have a high school diploma or GED, office experience, and familiarity with EHR systems. Strong communication and customer service skills are essential for success in this role.