Student Pathways Advisor & Enrollment Specialist

Collin College; United States; Sur place; USD 42 000 - 64 000; Plein temps

Avantages offerts par ce poste

Competitive benefits

Résumé du poste

Collin College seeks an informative and customer‑focused advisor to support Student and Enrollment Services. You will respond to inquiries, guide students through admissions, residency determinations, and course planning, and help ensure a smooth enrollment process for both credit and non‑credit programs.

The role emphasizes confidentiality, accuracy, and strong communication with diverse student populations, including veterans and international students.

Qualifications

• Associate degree from an accredited institution.
• At least two years of related experience.
• Experience advising students or managing inquiries in a college setting.

Responsabilités

• Assist students, staff, faculty and the public with information about college services via in-person, online, and phone.
• Advise students on program planning, course selection, schedule changes, transfers and withdrawals.
• Assist with admissions applications and residency/TSI status documentation.
• Review residency documents to determine in-state tuition eligibility.
• Maintain confidentiality of student records in accordance with FERPA.
• Perform other duties to support enrollment services as needed.

Connaissances

Customer service

Verbal & written communication

Problem solving

Interpersonal skills

Team collaboration

Organizational skills

Confidentiality

Formation

Associate degree

Description du poste

Collin College seeks an informative and customer‑focused advisor to support Student and Enrollment Services. You will respond to inquiries, guide students through admissions, residency determinations, and course planning, and help ensure a smooth enrollment process for both credit and non‑credit programs.

The role emphasizes confidentiality, accuracy, and strong communication with diverse student populations, including veterans and international students.