Student Office Assistant - OU Passport (Fall)

University of Oklahoma; Norman (OK); On-site; USD 1,653,000 - 1,929,000; Part time

Job summary

University of Oklahoma is seeking Student Assistants for OU Passport to provide excellent customer service and support in the Oklahoma Memorial Union. The role is 15 hours per week, with hours typically on Saturdays and Sundays, and some Monday–Friday coverage between 8am and 5pm.

Responsibilities include operating office equipment, handling filing, and processing passport documents per federal guidelines, with duties as assigned. Must be enrolled for Fall 2026 term and a US citizen.

Qualifications

• Must be 18 years or older and able to provide excellent customer service.
• Hours include Saturday and Sunday afternoons, with some hours Monday-Friday, 8am-5pm.

Responsibilities

• Operate standard office equipment.
• Perform general clerical duties.
• Maintain precise filing systems and records.
• Verify and submit passport documents via US Postal Service per federal guidelines.
• Answer guest questions regarding passports and handle calls.
• Other duties as assigned.

Skills

Customer service

Administrative tasks

Education

Undergraduate student (Fall 2026)

Job description

Pay Range: Targeted salary of $12.00/hour, based on education and experience
Benefits Eligible: No
Work Schedule: Varies based on business needs.
Travel: Not required

Position Introduction

OU Passport provides an important service to the community by accepting and initiating all necessary paperwork to request a current passport. Student Assistants should be 18 years or older and able to provide excellent customer service to a variety of community members. Student Assistants may be required to open/close OU Passport with little to no supervision.

Required Education And Experience

This position's hours are typically Saturday and Sunday afternoons, with some hours potentially available Monday-Friday, between 8am-5pm. Schedule is approximately 15 hours/week. Student Assistants work in OU Passport, located in the Oklahoma Memorial Union. Student Assistants are responsible for administrative tasks in the office(s).

Responsibilities Include But Are Not Limited To

• Operating standard office equipment
• General clerical duties
• Maintaining exceptionally precise filing systems and records
• Verifying and submitting via US Postal Service all pertinent passport application documents in accordance with federal processes and guidelines
• Answering guest questions regarding passports, answering phone calls, and
• Other duties as assigned.

Must be currently enrolled in the Fall 2026 Term as an undergraduate student in good standing at the University of Oklahoma.

Hiring contingent upon verification of current student status.

*Must be a US citizen to be considered for this position*

Required Documents

• Resume
• Cover Letter
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