Student Assistant - Sooner Club (Fall)

University of Oklahoma; Norman (OK); On-site; USD 10,000 - 12,000; Part time

Job summary

The University of Oklahoma is seeking student assistants for the Advancement/Sooner Club to support daily office operations and answer donor questions about tickets, donations, parking, and processes.

Responsibilities include member engagement, outbound calls, logging conversations, managing parking, and assisting with game-day operations, donor relations, and Excel reporting, with background check required.

Qualifications

• Must be enrolled for Fall 2026 term at the University of Oklahoma.
• Able to handle donor inquiries about tickets, donations, parking and processes.
• Experience with donor relations, Excel reporting and database management.
• Proactive communication and strong customer service demeanor.
• Ability to maintain discretion with donor information.

Responsibilities

• Answer main lines and respond to donors’ questions regarding tickets, donations, parking, and processes.
• Engage members via email and phone, ensuring timely communication.
• Log call conversations, manage office supplies, and handle mail flow.
• Assist with game-day operations including parking and tailgate logistics.
• Create and manage Excel reports and donor database tasks.

Skills

Effective Communication Skills

Customer Service Skills

Telephone and Basic Clerical Skills

Basic Computer Skills

Microsoft Office Proficiency

Tools

Paciolan

Salesforce

Microsoft Office

Job description

Pay Range: Targeted Salary of $7.50 per hour, based on education and experience

Benefits Eligible: No

Work Schedule: Rotating Shift Schedule

Travel: Not required

Position Introduction

Student assistants with Advancement/Sooner Club are responsible for many facets of the day-to-day operations of the office and the Sooner Club. Student assistants’ roles include, but are not limited to, answering the main lines, which involves answering donors’ questions regarding tickets, donations, parking, and various processes.

Required Education And Experience

• Responsible for membership engagement and support services for Sooner Club and Varsity O members, which includes email correspondence, telephone communications, and troubleshooting for over 11,000 Sooner Club members and all former letter winners.
• Execute office operations including opening and closing of office, setting up our parking lot, making outbound calls to members to ensure their account is up-to-date, logging call conversations, refilling office supplies, managing recycling, and managing incoming and returned mail.
• Student assistants contribute in numerous ways on game days with parking, operation logistics, and tailgate execution.
• Manage the Varsity O email, producing effective communication in a timely manner.
• Student assistants are called upon to assist with special projects within the Sooner Club and the athletics department. Some of the projects include donor research, proposal preparation for donor representatives, donor prospect research, donor relations and stewardship initiatives, creating and managing Microsoft Excel reports and letter winner database management.
• A student assistant with the Sooner Club is always expected to handle donor information with care and discretion.
• Having a vast understanding of Paciolan, Salesforce, and Microsoft Office programs is crucial.
• Being able to create and analyze excel data are skills needed by student assistants.
• Working in an environment that is competitive, yet inclusive, the development staff intends to contribute to the process of molding professionals who are ready for their next steps, post‑graduation.
• Providing many opportunities to be involved with different projects and operations allows the development staff to better prepare future leaders in the industry of college athletics in a way that represents the University of Oklahoma in a positive way. Expectations include someone who is willing to work hard, maintain strong professional and ethical characteristics, and someone who is passionate about college athletics and the University of Oklahoma.

Must be currently enrolled in the Fall 2026 Term as a student at the University of Oklahoma.

Hiring contingent upon verification of current student status.

Required Attachments

• Resume
• Class Schedule

Skills

• Effective Communication Skills
• Customer Service Skills
• Telephone and Basic Clerical Skills
• Basic Computer Skills
• Proficient in Microsoft Office

Required Certifications And Licenses

None

Department Preferences

None

Hiring Contingent Upon a Background Check: Yes