Strategic SaaS Account Manager — Retention & Growth

ServiceTrade; Utah; Sur place; USD 110 000 - 160 000; Plein temps

Avantages offerts par ce poste

Medical, dental & vision benefits

401(k) with company match

Flexible PTO

Résumé du poste

ServiceTrade in Utah is seeking a Corporate Account Manager to drive retention and expand revenue across a portfolio of high-end customers. You’ll conduct business reviews, negotiate renewals, and partner with Sales, Customer Success, and Product teams to deliver value.

You’ll build strategic account plans, identify expansion opportunities, and lead cross-functional efforts to maximize value and prevent churn while targeting ARR growth across the account base.

Qualifications

• B.A. or B.S. degree with 4+ years of Account Management or equivalent B2B sales experience.
• Expertise in SaaS solutions and enterprise software sales.
• Proven track record of meeting or exceeding sales quotas.
• Strong corporate presentation and reporting abilities.
• Excellent relationship-building across all client levels.
• Highly organized with strong prioritization in a fast-paced environment.
• Solid understanding of the sales process and closing techniques.
• Professional communication skills in oral and written form.
• Proficiency with Google Apps, Salesforce.com, Gong.io, Zoom or Google Meet.
• Willingness to travel up to 15%.

Responsabilités

• Maximize Retention and Minimize Churn through regular executive engagement and business reviews.
• Increase Customer Investment through expansion opportunities and renewals across the account base.
• Account Planning & Cross-Functional Collaboration with Sales, Customer Success, and Marketing to align goals.
• Training and Administration including maintaining records in Salesforce and using tools.

Connaissances

SaaS solutions

Account management

Quota attainment

Corporate reporting

Relationship development

Time management

Sales process

Communication skills

Travel readiness

Presentation skills

Formation

B.A. or B.S. degree

Outils

Salesforce.com

Gong.io

Zoom

Google Meet

Google Apps

Description du poste

ServiceTrade in Utah is seeking a Corporate Account Manager to drive retention and expand revenue across a portfolio of high-end customers. You’ll conduct business reviews, negotiate renewals, and partner with Sales, Customer Success, and Product teams to deliver value.

You’ll build strategic account plans, identify expansion opportunities, and lead cross-functional efforts to maximize value and prevent churn while targeting ARR growth across the account base.