Strategic SaaS Account Growth Manager

ServiceTrade; Provo (UT); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical (Cigna)

Dental & Vision (Unum)

Flexible Spending Account

Company-paid Life insurance

Voluntary benefits

401(k) with employer match

Flexible PTO

10 company holidays

Parental Leave

Volunteering PTO

Employee Reimbursement Program

Job summary

ServiceTrade is seeking a Corporate Account Manager to own a portfolio of high-end customers, drive retention, and expand investment in ServiceTrade apps and services. You will conduct business reviews, negotiate renewals, and collaborate with Sales, Customer Success, Support, and Product teams to maximize value.

You will engage executives and users, manage the sales cycle, and create growth plans with a customer-first, consultative approach.

Qualifications

• BA/BS with 4+ years in Account Management or B2B sales.
• SaaS solutions expertise required.
• Proven track record of meeting/surpassing sales quotas.
• Strong relationship-building across client levels.
• Excellent organizational and time-management skills.
• Selling experience and solid knowledge of sales processes.
• Strong verbal, written, and presentation skills.
• Familiarity with Salesforce.com, Gong.io, Zoom or Google Meet preferred.
• Some travel experience preferred.

Responsibilities

• Maximize retention and reduce churn across a regional portfolio.
• Engage executives and users as primary contacts for ServiceTrade customers.
• Conduct regular business reviews to drive usage, adoption, and value realization.
• Identify risk accounts and address issues with cross-functional teams.
• Create opportunities for expansion and upsell through business reviews and product demos.
• Develop account plans aligning goals with ServiceTrade solutions.
• Manage quotes, sales cycles, and renewals in Salesforce.com.
• Collaborate across Sales, Customer Success, Support, and Product teams.

Skills

SaaS expertise

Quota achievement

Relationship building

Organization

Sales experience

Communication skills

Sales tools (Salesforce, Gong, Zoom)

Travel experience preferred

Education

B.A./B.S. degree with 4+ years of Account Management or equivalent B2B sales experience

Tools

Salesforce.com

Gong.io

Google Apps

Zoom

Job description

ServiceTrade is seeking a Corporate Account Manager to own a portfolio of high-end customers, drive retention, and expand investment in ServiceTrade apps and services. You will conduct business reviews, negotiate renewals, and collaborate with Sales, Customer Success, Support, and Product teams to maximize value.

You will engage executives and users, manage the sales cycle, and create growth plans with a customer-first, consultative approach.