Strategic Renewal & Upsell Executive (Remote)

Thomson Reuters; Chicago (IL); Remote; USD 147,000 - 273,000; Full time

Benefits offered by this job

Flexible work options

Mental Health Days off

Tuition reimbursement

Employee Stock Purchase Plan

Job summary

Thomson Reuters is seeking a Client Executive to drive renewal renewals and strategic upsell opportunities within an existing client base. You will lead high-value renewals, collaborate with cross-functional teams, and use data insights to protect revenue and grow accounts.

This role is remote in the US with time-zone preferences and a focus on customer retention and expansion. In this position, you will manage complex conversations, align internal resources, and deliver value-driven solutions

Qualifications

• 2+ years proven experience in sales, account management, customer retention, or renewals.
• Demonstrated success handling complex deals and renewal conversations.
• Strong consultative selling and relationship-building skills.

Responsibilities

• Lead complex renewals with proactive outreach and strong close planning.
• Drive retention and growth by identifying upsell opportunities.
• Build trusted relationships and manage escalations professionally.
• Deliver consultative sales engagement by understanding goals and shaping solutions.
• Partner with Account Executives and cross-functional teams to win opportunities.
• Use data and sales technology to progress deals and manage pipeline health.
• Contribute to territory growth by identifying trends, risks, and opportunities.

Skills

Sales experience

Account management

Customer retention

Renewals experience

Consultative selling

Relationship building

CRM usage

Education

Bachelor's degree or equivalent

Tools

Salesforce

Job description

Thomson Reuters is seeking a Client Executive to drive renewal renewals and strategic upsell opportunities within an existing client base. You will lead high-value renewals, collaborate with cross-functional teams, and use data insights to protect revenue and grow accounts.

This role is remote in the US with time-zone preferences and a focus on customer retention and expansion. In this position, you will manage complex conversations, align internal resources, and deliver value-driven solutions