Remote Strategic Renewal & Growth Executive

USA021 West Publishing Corporation; Eagan (MN); Remote; USD 147,000 - 273,000; Full time

Benefits offered by this job

Health insurance

401k with match

Paid holidays

Mental Health Days

Tuition reimbursement

Volunteer days

Job summary

ThomsonReuters is seeking a remote-based Client Executive in the United States to lead complex renewals and strategic upsell opportunities across an existing customer base. You will drive retention and revenue growth by building trusted relationships and coordinating with Account Executives and Sales Specialists.

The role requires a consultative selling approach, strong communication, and the ability to navigate escalations.

Qualifications

• 2+ years proven experience in sales, account management, customer retention, or renewals
• Demonstrated success handling complex deals and renewal conversations in a fast-paced, target-driven environment
• Strong consultative selling skills with the ability to assess needs and drive opportunities to close
• Excellent relationship-building and communication skills with stakeholders
• Experience managing customer escalations to protect relationships
• Comfort using CRM tools, sales technology, and data insights to manage pipeline
• Ability to work independently and manage multiple priorities across a defined book of business

Responsibilities

• Lead complex renewals and manage high-value opportunities with strategy and close planning
• Drive retention and growth by identifying upsell opportunities within accounts
• Build trusted customer relationships and manage escalations professionally
• Deliver consultative engagement: understand goals, shape plans, and recommend paths
• Partner with Account Executives, Sales Specialists, and internal stakeholders
• Use Salesforce and data insights to progress deals and monitor pipeline
• Support territory growth through account and territory planning

Skills

Consultative selling

Relationship building

Communication

Negotiation

Sales strategy

Independent work

Education

Bachelor's degree or equivalent

Tools

Salesforce

Job description

ThomsonReuters is seeking a remote-based Client Executive in the United States to lead complex renewals and strategic upsell opportunities across an existing customer base. You will drive retention and revenue growth by building trusted relationships and coordinating with Account Executives and Sales Specialists.

The role requires a consultative selling approach, strong communication, and the ability to navigate escalations.