Strategic Renewal & Revenue Growth Specialist

Thomson Reuters; Frisco (TX); On-site; USD 78,000 - 146,000; Full time

Benefits offered by this job

Health benefits

Mental health days

Tuition reimbursement

Employee stock plan

Job summary

Thomson Reuters in the United States is seeking a Westlaw Renewal Specialist to drive renewal volume and revenue across assigned accounts. You will leverage customer relations, negotiations, and AI-enhanced insights to increase product usage and communicate value.

You will promote digital capabilities and coordinate multi-year renewal strategies, with a focus on retention and upsell, while collaborating with cross-functional teams to forecast, log activity, and meet monthly targets.

Qualifications

• High degree of professionalism and strong leadership required.
• Strong communication and presentation skills, especially via telephone.
• Well-developed negotiation skills.
• Strong attention to detail and excellent organizational skills.
• Ability to work independently and as part of a team in a fast-paced, changing environment.
• Demonstrates superior CRM knowledge and use of AI.
• Ability to travel occasionally to training sessions, meetings, and to customer locations.

Responsibilities

• Drive Results: Meet monthly renewal volume and revenue requirements.
• Consultation: Promoting Thomson Reuters digital capabilities to help customers do business on their time in a simplified way.
• Retention Focused: Securing long term revenue by targeting multi-year contract goals and assisting with renewal portfolio growth by reaching upsell goals.
• Product Proposition: Designs and develops strategies to increase market share, conducts demonstrations to introduce and position new products effectively.
• Sales Process: Aligning with workflow methodology and digital forward workstream.
• Reporting: Maintaining an accurate and up-to-date renewal portfolio by meeting business system logging requirements.
• Planning: Forecasting your business attainment accurately on a monthly basis.

Skills

Communication skills

Negotiation

CRM knowledge

Attention to detail

Leadership

Travel willingness

Independent work

Education

J.D. or equivalent

Tools

CRM systems

Job description

Thomson Reuters in the United States is seeking a Westlaw Renewal Specialist to drive renewal volume and revenue across assigned accounts. You will leverage customer relations, negotiations, and AI-enhanced insights to increase product usage and communicate value.

You will promote digital capabilities and coordinate multi-year renewal strategies, with a focus on retention and upsell, while collaborating with cross-functional teams to forecast, log activity, and meet monthly targets.