Strategic Operations Transformation Lead

Collectors Universe, Inc.; California; On-site; USD 157,000 - 185,000; Full time

Benefits offered by this job

Health Insurance

401K Matching

Vacation

Holiday Pay

Employee Discounts

Flexible Hours

Fun Working Environment

Fertility Benefits

Commuter Benefits

Educational Assistance

Job summary

Collectors Universe, Inc. is seeking a seasoned Transformation Program Lead to own a portfolio of high-priority operational initiatives sponsored by the COO and senior leadership.

You will translate strategic goals into charters, define milestones, and align cross-functional teams across Operations, Finance, and Product & Technology. You will design future-state processes, drive readiness for technology deployments including AI-assisted grading, and oversee end-to-end implementation from pilot

Qualifications

• 8+ years in operations, operations strategy, or transformation roles with 3+ years leading teams.
• Experience designing and launching new processes or sites in high-volume operations.
• Strong business case and financial modeling skills suitable for CFO-level review.

Responsibilities

• Lead strategic initiatives portfolio sponsored by the COO and senior leadership.
• Design end-to-end future-state processes and operating models.
• Own implementation from pilot through full rollout with cross-functional teams.
• Build and validate business cases; track value realization post-launch.
• Lead executive communication, change management, and governance activities.
• Hire, develop, and coach transformation program leads.

Skills

Executive communication

Strategic leadership

Problem solving

Travel availability

Education

PMP or equivalent credential

Job description

Collectors Universe, Inc. is seeking a seasoned Transformation Program Lead to own a portfolio of high-priority operational initiatives sponsored by the COO and senior leadership.

You will translate strategic goals into charters, define milestones, and align cross-functional teams across Operations, Finance, and Product & Technology. You will design future-state processes, drive readiness for technology deployments including AI-assisted grading, and oversee end-to-end implementation from pilot