Strategic Key Account Manager - Remote Growth Retention

Blacksmith Agency LLC; Pennsylvania; Remoto; USD 90.000 - 150.000; Tempo pieno

Descrizione del lavoro

Blacksmith Agency LLC is a remote digital agency specializing in paid media, SEO, CRO, and web. As Key Account Manager, you own an established book of recurring agency clients. Our sales team wins new clients; you keep them and grow them.

You will manage retention, drive renewals, and pursue expansion across a seven-figure annual quota, working with strategists and the delivery team to ensure a unified client voice.

Competenze

• Agency account management experience in marketing, digital, creative or advertising.
• Track record of retaining clients and selling them more work with measurable results.
• Comfort carrying a quota and meeting targets.
• Clear, calm communication with senior client stakeholders.

Mansioni

• Retention across your book: manage relationships, renewals, and early warnings when an account drifts.
• Upsells and expansion: identify the next project inside each client and sell it.
• A seven-figure annual quota across retention and upsells.
• Collaborate with strategists and delivery team to present one clear voice to the client.

Conoscenze

Account management

Quota carrying

Client communication

Remote work

Descrizione del lavoro

Blacksmith Agency LLC is a remote digital agency specializing in paid media, SEO, CRO, and web. As Key Account Manager, you own an established book of recurring agency clients. Our sales team wins new clients; you keep them and grow them.

You will manage retention, drive renewals, and pursue expansion across a seven-figure annual quota, working with strategists and the delivery team to ensure a unified client voice.