Remote Key Account Manager | Growth & Retention Leader

Blacksmith Agency LLC; Pittsburgh (Allegheny County); Remoto; USD 90.000 - 130.000; Tempo pieno

Descrizione del lavoro

Blacksmith Agency is a remote digital agency delivering paid media, SEO, CRO and web services for marketing-led brands. As Key Account Manager you will own an established book of recurring clients, with sales and retention responsibilities and a seven-figure annual quota.

You will collaborate with strategists and the delivery team to present a single, clear voice to clients, manage renewals, and seek expansion opportunities within each account.

Competenze

• Agency account management experience in marketing or digital agencies.
• Proven track record of retaining clients and selling additional work.
• Experience carrying a quota.
• Clear, calm communication with senior client stakeholders.

Mansioni

• Retention across your book: the relationship, the renewal and the early warning when an account is drifting.
• Upsells and expansion: finding the next project inside each client and selling it.
• A seven-figure annual quota across retention and upsells.
• Working with the strategists and delivery team who run the work, so the client hears one clear voice.

Conoscenze

Account management

Client relationship

Sales quota

Communication

Descrizione del lavoro

Blacksmith Agency is a remote digital agency delivering paid media, SEO, CRO and web services for marketing-led brands. As Key Account Manager you will own an established book of recurring clients, with sales and retention responsibilities and a seven-figure annual quota.

You will collaborate with strategists and the delivery team to present a single, clear voice to clients, manage renewals, and seek expansion opportunities within each account.