Senior Remote Account Manager — Growth & Retention

Blacksmith Agency LLC; Dallas (TX); Remoto; USD 70.000 - 120.000; Tempo pieno

Descrizione del lavoro

Blacksmith Agency is a remote digital agency focusing on paid media, SEO, CRO and web for marketing-led brands. As Senior Account Manager you own an established book of recurring agency clients, while our sales team wins new clients; you keep them and grow them.

You will retain, renew, and upsell, carrying a seven-figure annual quota across retention and expansion. Work with strategists and delivery teams to ensure clients hear one clear voice and receive excellent service.

Competenze

• Agency account management experience in marketing, digital, creative, or advertising.
• Proven ability to keep clients and grow revenue.
• Comfort with carrying a quota.
• Strong communication with senior stakeholders.

Mansioni

• Own an established book of recurring clients.
• Retain clients and manage renewals.
• Identify upsell opportunities and expand work.
• Coordinate with strategists and delivery teams to present a single voice.

Conoscenze

Agency account management

Client retention

Quota carrying

Clear communication

Descrizione del lavoro

Blacksmith Agency is a remote digital agency focusing on paid media, SEO, CRO and web for marketing-led brands. As Senior Account Manager you own an established book of recurring agency clients, while our sales team wins new clients; you keep them and grow them.

You will retain, renew, and upsell, carrying a seven-figure annual quota across retention and expansion. Work with strategists and delivery teams to ensure clients hear one clear voice and receive excellent service.