Remote Strategic Account Manager: Grow High-Value Clients

Blacksmith Agency LLC; Nashville (TN); Remote; USD 90,000 - 150,000; Full time

Job summary

Blacksmith Agency is a remote digital agency providing paid media, SEO, CRO and web services for marketing-led brands. As Strategic Account Manager, you own an established book of recurring clients, keeping them, growing them, and coordinating with the strategy and delivery teams to ensure a unified client voice from start to finish.

You will drive retention, upsells, and a seven-figure annual quota while collaborating with cross-functional teams and maintaining strong relationships with senior

Qualifications

• Agency account management experience in marketing, digital, creative or advertising agency.
• Proven track record of keeping clients and selling them more work with measurable numbers.
• Comfort carrying a quota.
• Clear, calm communication with senior client stakeholders.

Responsibilities

• Retain clients across the book and manage renewals and early warnings for drift.
• Drive upsells and expansion by identifying the next project within each client.
• Meet and work toward a seven-figure annual quota across retention and upsells.
• Collaborate with strategists and delivery teams to present a single, clear voice to clients.

Skills

Account management

Quota carrying

Client relationships

Upselling

Job description

Blacksmith Agency is a remote digital agency providing paid media, SEO, CRO and web services for marketing-led brands. As Strategic Account Manager, you own an established book of recurring clients, keeping them, growing them, and coordinating with the strategy and delivery teams to ensure a unified client voice from start to finish.

You will drive retention, upsells, and a seven-figure annual quota while collaborating with cross-functional teams and maintaining strong relationships with senior