Remote Strategic Account Manager - Growth & Retention Lead

Blacksmith Agency LLC; Houston (TX); Remote; USD 90,000 - 140,000; Full time

Job summary

Blacksmith Agency is a remote digital agency delivering paid media, SEO, CRO and web services for marketing-led brands. As Strategic Account Manager you own an established book of recurring agency clients, retaining them and growing their spend.

You will upsell, expand projects, and work with strategists and delivery teams to ensure clients hear one clear voice, while meeting a seven-figure annual quota across retention and upsells. This is a full-time, remote role.

Qualifications

• Agency account management experience in marketing, digital, creative or advertising.

Responsibilities

• Own retention across your client book and renewals.
• Identify and close upsells and expansion opportunities.
• Meet a seven-figure annual quota across retention and upsells.
• Coordinate with strategists and delivery teams to present a single client voice.

Skills

Account management

Client relationship management

Quota carrying

Clear communication

Job description

Blacksmith Agency is a remote digital agency delivering paid media, SEO, CRO and web services for marketing-led brands. As Strategic Account Manager you own an established book of recurring agency clients, retaining them and growing their spend.

You will upsell, expand projects, and work with strategists and delivery teams to ensure clients hear one clear voice, while meeting a seven-figure annual quota across retention and upsells. This is a full-time, remote role.