Remote Key Account Manager — Grow & Retain Top Clients

Blacksmith Agency LLC; Milwaukee (WI); Remote; USD 90,000 - 150,000; Full time

Benefits offered by this job

Remote work (USA or Canada)

Job summary

Blacksmith Agency, a remote digital agency, is seeking a Key Account Manager to own an established book of recurring clients. You will retain relationships, drive renewals, and expand with upsells, ensuring a single clear voice between strategy and delivery.

You will work with our sales, strategists, and delivery teams to hit a seven-figure annual quota across retention and expansions, with base pay plus commission. Remote work across USA or Canada.

Qualifications

• Agency account management experience in marketing, digital, creative or advertising agencies.

Responsibilities

• Retain existing clients and ensure renewals.
• Identify upsell opportunities within each account.
• Meet or exceed a seven-figure annual quota for retention and upsells.
• Coordinate with strategists and delivery teams to present a unified voice to clients.

Skills

Account management

Sales

Client communication

Job description

Blacksmith Agency, a remote digital agency, is seeking a Key Account Manager to own an established book of recurring clients. You will retain relationships, drive renewals, and expand with upsells, ensuring a single clear voice between strategy and delivery.

You will work with our sales, strategists, and delivery teams to hit a seven-figure annual quota across retention and expansions, with base pay plus commission. Remote work across USA or Canada.