Senior Key Account Manager - Remote, Grow & Retain Clients

Blacksmith Agency LLC; Austin (TX); Remoto; USD 120.000 - 200.000; Tempo pieno

Descrizione del lavoro

Blacksmith Agency LLC is a remote digital agency delivering paid media, SEO, CRO and web services for marketing-led brands. As Key Account Manager, you will own an established book of recurring agency clients, ensuring retention, renewals, and expansion while collaborating with strategists and delivery teams to present a unified client voice.

You will manage a seven-figure annual quota across retention and upsells, maintaining strong relationships with senior client stakeholders and guiding

Competenze

• Agency account management experience in marketing, digital, or advertising.
• Proven track record of retaining clients and selling more work.
• Comfort carrying a seven-figure annual quota.
• Clear, calm communication with senior client stakeholders.

Mansioni

• Maintain relationships and renewals across your book of clients.
• Identify upsell opportunities and expand projects within accounts.
• Meet a seven-figure annual quota for retention and upsells.
• Coordinate with strategists and delivery teams to present one clear voice to clients.

Conoscenze

Account management

Client retention

Upselling

Stakeholder communication

Descrizione del lavoro

Blacksmith Agency LLC is a remote digital agency delivering paid media, SEO, CRO and web services for marketing-led brands. As Key Account Manager, you will own an established book of recurring agency clients, ensuring retention, renewals, and expansion while collaborating with strategists and delivery teams to present a unified client voice.

You will manage a seven-figure annual quota across retention and upsells, maintaining strong relationships with senior client stakeholders and guiding