Remote Senior Account Manager - Growth & Retention

Blacksmith Agency LLC; Florida; Remote; USD 90,000 - 150,000; Full time

Job summary

Blacksmith Agency LLC is seeking a Key Account Manager to own an established book of recurring agency clients. This remote role supports marketing-led brands, coordinating with strategists and delivery teams to present one clear client voice.

Base plus commission, split 50/50, with a seven-figure annual quota for retention and upsells. Ideal candidates have agency account management experience, a proven track record of retaining clients and selling additional work, and comfort with a quota and

Qualifications

• Agency account management experience in marketing or digital/advertising.
• Track record of retaining clients and growing revenue with measurable results.
• Comfort carrying and meeting a quota.
• Clear, calm communication with senior client stakeholders.

Responsibilities

• Own retention across your book and renewals.
• Identify and close upsell opportunities within clients.
• Meet a seven-figure annual quota across retention and upsells.
• Coordinate with strategists and delivery teams to present a unified client voice.

Skills

Account management

Client retention

Upselling

Sales quota

Communication

Relationship building

Tools

CRM software

Job description

Blacksmith Agency LLC is seeking a Key Account Manager to own an established book of recurring agency clients. This remote role supports marketing-led brands, coordinating with strategists and delivery teams to present one clear client voice.

Base plus commission, split 50/50, with a seven-figure annual quota for retention and upsells. Ideal candidates have agency account management experience, a proven track record of retaining clients and selling additional work, and comfort with a quota and